Direct IT’s GIS Manager is a web-based tool designed to enable simultaneous access and conduct required functions using digital maps and database information. GIS Manager provides end-users with a ‘unified window’ from which they can view and utilize the organization’s existing maps and data.

Functionality Model

GIS Manager’s ‘unified window’ is based on a functionality model that provides users access to four key components:

1. Maps – GIS Manager allows users to access geographical information with the capability to locate specific properties with minimal data.

2. Data – Users are able to search all the databases available thoughout the organization and easily access historical and current information related to specific properties.

3. Navigation Control – Allows the users to navigate though all of the features offered by GIS Manager to increase work efficiency.

4. Integration with 3rd Party Applications – Offering a seamless integration of all corporate data through the GIS Manager application.

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Imagine being able to connect your Maps and all their features, to the various databases to which they are associated. Then imagine simply selecting map related features and automatically being able to retrieve and cross reference multiple databases on a single Browser window.

Having reviewed the data, imagine being able to decide to trigger any compatible Windows application and automatically supply it with the selected data to perform a specific function. Sounds complicated?

Consider this example: Your Customer Care personnel receive an incoming call to report a faulty traffic signal at a busy intersection. Locating the intersection instantly on the Map on the computer screen, the operating data for the signals at that intersection are retrieved instantly with controller diagrams.

A Work Order is created directly, including all pertinent data, drawings, and required materials from the Stores and sent by wireless communications to the closest repair Crew’s handheld computer.

The Crew acknowledges receipt of the Work Order, anticipates the arrival of the spare parts required from Stores and captures all operating data, including employee time, equipment usage, materials consumed, start time, finish time, and special notes.

Meanwhile, another three calls come in reporting the same event. A different Customer Care operator notes that a Work Order already exists, and is able to provide response information to subsequent callers. Later, a Traffic Engineer notices a pattern of signal outages in the same area and looks for correlating data on the Map such as unplanned power outages and surges, or a higher than average rate of damage to signal controllers. Operations used GIS Manager to manage the entire scenario and others like it across their geographic coverage area.

The power of GIS Manager is in its ability to integrate all necessary data and application elements to support Operations and improve Customer Service and Safety.

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